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IMPORTANT PRIVACY INFORMATION

IMPORTANT PRIVACY INFORMATION

Upon using our service, we collect data from your device, like language settings, location (IP address and time zone), device details (type, model, settings, operating system), and identifiers (internet provider, carrier, hardware ID, Facebook ID, and others). This data is used to deliver our services, understand how users interact with them, and measure advertisements.

To improve our product and deliver ads, we use services from third parties like Facebook, Google, Firebase and others. This means some data may be stored and processed on their servers. This allows us to (i) analyze user interactions (what products they viewed) and (ii) target ads to specific groups (like subscribers only).

For more details on how we handle your data your data privacy rights, and who controls your data, please see section 1, section 3 and section 6. If you have any questions, feel free to contact our Support Center.

PRIVACY POLICY

This Privacy Policy details the information collected when utilizing the COSMICORION web application (referred to as the "App"), the COSMICORION website available at https://cosmicorion.com/ (referred to as the "Website"), and the services and products offered through these platforms (together known as the "Service"), as well as how this information will be handled.

BY UTILIZING THE SERVICE, YOU ACKNOWLEDGE THAT (I) YOU HAVE REVIEWED, COMPREHENDED, AND CONSENTED TO THIS PRIVACY POLICY, AND (II) YOU ARE ABOVE THE AGE OF 16 (OR HAVE HAD YOUR PARENT OR GUARDIAN REVIEW AND CONSENT TO THIS PRIVACY POLICY ON YOUR BEHALF). If you do not agree, or cannot make this confirmation, you must not use the Service. In such cases, you must (a) contact us to request the deletion of your data; (b) delete the App from your devices; and (c) leave the Website and cease any use of it.

“GDPR” refers to the General Data Protection Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, which pertains to the protection of natural persons regarding the processing of personal data and the free movement of such data.

“EEA” comprises all current member states of the European Union and the European Free Trade Association. For the purposes of this policy, the EEA also includes the United Kingdom of Great Britain and Northern Ireland.

“Process”, in relation to personal data, includes actions such as collecting, storing, and disclosing data to others.

TABLE OF CONTENTS

  1. PERSONAL DATA MANAGEMENT
  2. TYPES OF PERSONAL DATA WE GATHER
  3. PURPOSES FOR WHICH WE USE PERSONAL DATA
  4. LEGAL GROUNDS FOR PROCESSING YOUR PERSONAL DATA (Relevant for users from the European Economic Area)
  5. PARTIES WE SHARE YOUR PERSONAL DATA WITH
  6. METHODS TO EXERCISE YOUR PRIVACY RIGHTS
  7. AGE RESTRICTIONS
  8. TRANSFERRING DATA INTERNATIONALLY
  9. MODIFICATIONS TO THIS PRIVACY POLICY
  10. DATA STORAGE TIMEFRAMES
  11. HANDLING OF "DO NOT TRACK" REQUESTS
  12. CONTACT US

1. PERSONAL DATA MANAGEMENT

VEBOTEK OÜ, a company established in accordance with the laws of the Republic of Estonia, and having its registered address at Sepapaja tn 6, 15551, Tallinn, Harju maakond Estonia, will act as the controller of your personal information.

2. TYPES OF PERSONAL DATA WE GATHER

We gather information provided voluntarily by you (such as name or email address) as well as automatically collected data (like your IP address).

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2.1. Information You Provide

When you sign up for or use our Service, we may request information about you. This includes your email address, name, gender, date of birth, place of birth, and time of birth. Additionally, we may ask for the same information about your partner.

2.2. Automatically Collected Data:

2.2.1. Data about how you discovered our services

We collect information about the source of your referral, such as the app or webpage from which you accessed our advertisement.

2.2.2. Data related to devices and their locations

We collect information from your mobile device, including language settings, IP address, time zone, device type and model, settings, operating system, Internet service provider, mobile carrier, hardware ID, and Facebook ID.

2.2.3. Usage data

We track your interactions within our Service, such as taps/clicks on interface elements, features and content accessed, frequency and duration of usage, and purchase history.

2.2.4. Advertising IDs

We retrieve your Apple Identifier for Advertising (IDFA) or Google Advertising ID (AAID), based on your device's operating system. These identifiers can typically be reset via your device's settings.

2.2.5. Cookies

We utilize cookies for record-keeping purposes. These can be session cookies, which expire upon closing your browser, or persistent cookies, which remain on your hard drive for an extended period. Cookies help in recognizing you automatically upon your return to our website, storing previously entered information for your convenience. Cookie data is stored on your device for a limited time.

2.2.6. Meta Pixel

We employ Meta Pixel to gather data on your activities within our Service, including pages visited, time spent on each page, and actions taken. This information aids in evaluating the effectiveness of our advertising efforts and personalizing content and ads. Data collected via Meta Pixel is transmitted to Meta, and your browser establishes a direct connection with Meta servers upon consenting to tracking technologies. Meta's data policy governs the processing of this information. To opt-out of Meta's interest-based ads, refer to their provided instructions: Adjust how ads on Facebook are shown to you based on your Activity information from ad partners | Facebook Help Center

3. PURPOSES FOR WHICH WE USE PERSONAL DATA

We process your personal data:

3.1. To deliver our Service

This involves facilitating your utilization of the Service smoothly and resolving or preventing any Service errors or technical challenges.

To ensure our Service operates and distributes effectively, we rely on a third-party hosting and backend service provider.

3.2. Tailoring your experience

We utilize your personal information, such as age, gender, and date of birth, to adapt the Service's content and deliver personalized content based on your individual preferences.

3.3. To assist you with any customer service needs

We use your personal information to assist you with customer support needs by addressing your inquiries for technical assistance, Service details, or any other communications you start. This may include sending you emails related to aspects like the functionality of our Service, payment activities, notifications about our Terms and Conditions of Use, this Privacy Policy, or other documents we provide periodically.

3.4. To engage with you in relation to your utilization of our Service.

We reach out to you through various channels, like push notifications, to provide updates and information about the Service. For instance, you might receive a daily push notification at a specific time reminding you to check your horoscope. If you wish to stop receiving push notifications, you can adjust the settings on your device. Additionally, we may send you emails when you make a purchase on the Website, containing details about the Service.

The platforms we utilize for these communications may gather data on when users of our Services view the messages and how they engage with them, such as by clicking on links within the message.

3.5. To investigate and evaluate how you utilize the Service

This information assists us in gaining deeper insights into our business, evaluating our activities, enhancing, advancing, innovating, strategizing, designing, and creating the Service and our upcoming products. We also utilize this data for statistical analysis to refine and enhance our offerings. This allows us to gain a clearer understanding of the user groups that utilize our Services. Consequently, we frequently make decisions on enhancing the Service guided by the outcomes derived from this analysis.

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We utilize various analytical tools to gain insights into user behavior and enhance our service offerings:

Facebook Analytics: Provided by Facebook, this service offers a range of analytical tools. Through Facebook Analytics, we access aggregated demographics and insights on user interactions such as app launches and purchases. Refer to Facebook's Privacy Policy for more details on their data approach.

Firebase Analytics: Provided by Google, Firebase Analytics enables us to gain insights into user behavior. For information on Google's data usage, refer to their partner policy and Firebase's privacy information, as well as Google's Privacy Policy.

Microsoft Clarity: This free tool by Microsoft helps us understand how users navigate and interact with our website. By analyzing anonymized user data, Clarity provides visual insights into user clicks, scrolls, and overall engagement.

3.6. For the purpose of delivering promotional messages to you

We may display advertisements on our platform, as well as send you push notifications or marketing emails. If you wish to stop receiving push notifications, you can adjust the settings on your device. To opt out of receiving marketing emails, simply follow the unsubscribe instructions provided in the footer of the emails.

3.7. Customizing our advertisements

We and our affiliates utilize your personal information to customize advertisements and potentially display them to you when they are most relevant. For instance, if you have our App installed, you may come across ads for our products on your Facebook news feed.

How to choose not to receive or impact personalized advertisements

iOS:
To limit ad tracking on your iPhone or iPad, navigate to "Settings", then "Privacy", and tap on "Advertising" to choose "Limit Ad Tracking". You can also reset your advertising identifier in the same section, which may also assist in reducing personalized ads.

Android:
Android users can choose to stop receiving personalized ads by navigating to Settings, then Privacy, and selecting the Ads option. By enabling the Opt out of Ads personalization setting, users can prevent tailored advertising. For more information on influencing advertising choices on various devices, please refer to the information available here.

You can access helpful details and choose to opt out of certain interest-based advertising by clicking on the following links:

Web Browsers:
You can also prevent your browser from accepting cookies by adjusting your browser's cookie preferences. Typically, you can locate these preferences in the "options" or "preferences" section of your browser. The links provided below may assist you, or you can refer to the "Help" feature within your browser for guidance:

Google permits its users to opt out of Google’s personalized ads and to prevent their data from being used by Google Analytics.

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We respect your ability to shape the ads you encounter, so we're transparent about the service providers we use and how they offer control over your ad preferences.

On our website, we employ the Facebook pixel, a tool that collects data to track conversions from Facebook ads, create targeted audiences, and retarget individuals who have engaged with our site (such as making a purchase).

Using Facebook Ads Manager and Custom Audience, we can select the audiences that view our ads on Facebook and its affiliated platforms like Instagram. By utilizing Custom Audience, we can compile user lists with specific data sets, such as IDFA, and target users who have completed certain actions on our site, like visiting particular sections. Consequently, you may see more of our ads while using Facebook or Instagram. You can learn how to opt out of this advertising via Facebook Custom Audience here.

Facebook also empowers users to influence the types of ads they encounter. To adjust your ad preferences on Facebook, please visit this link or adjust your ad settings directly on Facebook.

Google Ads, provided by Google, enables us to deliver ads tailored to users who have taken specific actions on our site, like making a purchase or visiting certain pages. Google offers users the option to opt out of personalized ads and prevent their data from being used by Google Analytics.

Google AdSense, also from Google, allows publishers to monetize online content by selecting ads based on website content and audience. For more information on how Google handles your data, refer to its Privacy Policy.

3.8. To handle your payments:

We offer paid products and/or services within the Service. For this purpose, we utilize secure third-party services like Stripe for payment processing. These services handle your payment information securely, ensuring your data is protected. As a result of this processing, you can make a payment through Stripe (or other approved processors), and we will be notified once the payment has been successfully completed. We do not store or collect your payment card details ourselves.

3.9. Upholding our Terms and Conditions of Use and preventing fraud:

We use personal data to enforce our agreements and contractual obligations and to identify, prevent, and fight against fraud. As a result, we may disclose your information to various parties, such as law enforcement agencies, especially in the event of a dispute related to our Terms and Conditions of Use.

3.10. To fulfill legal responsibilities:

Your data may be processed, utilized, or disclosed as necessary to adhere to legal requirements, especially if requested by law enforcement authorities through appropriate legal channels.

4. LEGAL GROUNDS FOR PROCESSING YOUR PERSONAL DATA (Relevant for users from the European Economic Area)

In this section, we detail the legal bases under which we process your personal data for each specific purpose. For further information on a particular purpose, please refer to Section 3. This section is applicable solely to EEA-based users.

We process your personal data under the following legal bases:

4.1. to perform our contract with you:

  • Provide our Service (in accordance with our Terms and Conditions of Use)
  • Customize your experience
  • Provide you with customer support
  • Communicate with you regarding your use of our Service
  • Process your payments

4.2. We use legitimate interests as the basis for processing personal data unless your interests or fundamental rights and freedoms take precedence.

This allows us to rely on legitimate interests in the following instances:

  • Communicating with you regarding your use of our Service:
    This involves activities such as sending you emails to inform you about new products or prompting you to finalize a purchase. Our basis for this is a legitimate interest in encouraging you to engage with our Service on a regular basis.
  • for investigating and evaluating your utilization of the Service:
    Our legitimate interest for this purpose is our interest in improving our Service so that we understand users preferences and can provide you with a better experience. This includes making the use of the Website easier and more enjoyable, as well as introducing and testing new features.
  • for sending you marketing communications:
    We base this processing on our legitimate interest in promoting our Service, which includes introducing new products and special offers in a moderate and suitable manner.
  • for the purpose of customizing our advertisements:
    We are relying on our legitimate interest in promoting our Service in a moderately targeted manner for this processing.
  • In order to uphold our Terms and Conditions of Use and to deter and address fraudulent activities:
    Our justified reasons for this objective involve protecting our legal rights, preventing and dealing with fraud and unauthorized Service usage, and ensuring adherence to our Terms and Conditions of Use.

4.3. to adhere to legal requirements.

5. PARTIES WE SHARE YOUR PERSONAL DATA WITH

We collaborate with external partners to help us manage, deliver, enhance, blend, tailor, back, and promote our Service. We may disclose specific personal data sets to third parties for the purposes and to the entities outlined in Section 3 of this Privacy Policy. The categories of external parties we exchange information with encompass:

5.1. Service providers:

We disclose personal information to third parties that we enlist to offer services or carry out business tasks on our behalf, following our guidelines. The categories of service providers with whom we might share your personal data consist of:

  • cloud storage providers (Cloudflare)
  • data analytics providers (Facebook, Google)
  • measurement partners
  • marketing partners (Facebook, Google)

5.2. Law enforcement agencies and other governmental authorities:

We may utilize and share personal information to uphold our Terms and Conditions of Use, safeguard our rights, privacy, safety, or property, and that of our affiliates, you, or others. This involves responding to court requests, law enforcement agencies, regulatory bodies, and other public and government authorities, or as permitted by law.

5.3. Third parties involved in mergers or acquisitions:

As our company grows, there may be instances where we acquire or dispose of assets or business components. During such transactions, customer data is commonly one of the assets transferred. This information might also be shared with related entities (such as a parent company or subsidiary) and could be moved as part of a corporate deal, such as selling our business, a division, merger, amalgamation, or asset trade, or in rare cases of bankruptcy.

6. METHODS TO EXERCISE YOUR PRIVACY RIGHTS

To have authority over your personal information, you possess the following entitlements:

Reviewing, editing, or updating your personal information:
You are entitled to examine, modify, or amend the personal information you have previously submitted on the Website.

To have your personal information removed:
You have the option to ask for the deletion of your personal data within the limits of the law.

We will do our best to comply with your request. Nonetheless, there may be instances where we are obligated by law to keep some data for a specific duration. In these situations, we will address your request once we have met our legal requirements.

Objecting to or limiting the use of your personal information:
If you have any concerns or wish to limit the use of your personal data, you can request for us to stop using all or part of it.

For EEA-based users, here is additional information regarding your rights:

The right to lodge a complaint with a supervisory authority. While we encourage you to contact us directly so we can address your concerns, you have the right to lodge a complaint with a competent data protection supervisory authority, especially in the EU Member State where you reside, work, or where the alleged infringement has occurred.

The option for data portability. If you would like to obtain your personal data in a format that can be read by machines, you can submit a request to us following the instructions provided.

If you wish to exercise your privacy rights, please submit a request to the Support Center

7. AGE RESTRICTIONS

We do not intentionally handle personal information from individuals under the age of 16. If you discover that someone under 16 has shared personal data with us, please notify us.

8. TRANSFERRING DATA INTERNATIONALLY

We might send personal information to different countries than the one where the data was first gathered, in order to deliver the Service described in the Terms and Conditions of Use and for the reasons specified in this Privacy Policy. If these countries lack the same data protection regulations as the country where you initially shared the information, we put in place additional protective measures.

Specifically, if we transfer personal data originating from the EEA to countries without an adequate level of data protection, we rely on one of the following legal bases:

(i) Standard Contractual Clauses approved by the European Commission (details available here), or
(ii) European Commission adequacy decisions regarding certain countries (details available here).

9. MODIFICATIONS TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy periodically. In the event that we decide to make significant changes to this Privacy Policy, you will be notified through available means such as email, and you will have the opportunity to review the updated Privacy Policy. By continuing to access or use the Service after these changes take effect, you agree to be bound by the revised Privacy Policy.

10. DATA STORAGE TIMEFRAMES

We will retain your personal data for as long as it is reasonably necessary to fulfill the purposes outlined in this Privacy Policy, including providing the Service to you. Additionally, we will continue to store and use your personal data as required to comply with our legal obligations, resolve disputes, and enforce our agreements.

11. HANDLING OF "DO NOT TRACK" REQUESTS

Unless stated otherwise in this Privacy Policy, this Website does not support "Do Not Track" requests. To ascertain whether any of the third-party services it utilizes honor "Do Not Track" requests, please refer to their respective privacy policies.

12. CONTACT US

You can reach out to us at any time for details regarding this Privacy Policy and its previous versions. For any inquiries regarding your account or personal data, please contact us at the Support Center.

Last updated: 05 Feb 2024.